General
Heating
Family rooms
Non-smoking rooms
Air conditioning
Smoke-free property
Vending machine (snacks)
Vending machine (drinks)
Elevator
Facilities for disabled guests
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Car rental
Room service
Hair/Beauty salon
Spa
Indoor swimming pool
Massage (Paid)
Fitness
Spa lounge/Relaxation area
Sauna
Fitness center
Steam room
Solarium (Paid)
Spa and wellness center
Hot tub
Front Desk Services
Tour desk
Concierge
Baggage storage
ATM on site
24-hour front desk
Currency exchange
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation sealed after cleaning
Safety & security
CCTV in common areas
Smoke alarms
Key card access
24-hour security
Safety features
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Physical distancing
Cashless payment available
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cleaning Services
Laundry (Paid)
Ironing service (Paid)
Dry cleaning (Paid)
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Physical distancing in dining areas
Delivered food covered securely
Business Facilities
Fax/Photocopying
Business center
Meeting/Banquet facilities
Food & Drink
Bar
Restaurant
Activities
Walking tours (Paid)